Pineworks Automotive is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR.
Pineworks Automotive is a sole trader business operated by Levi, based in Aberystwyth, Wales. We can be contacted at enquiries@pineworks.co.uk or 07449 696370. We are the data controller for personal information collected through our website and services.
When you request a quote or book a service, we collect: your name, phone number, and email address; your vehicle make, model, year, and postcode; details about the service you require; any photos or notes you upload or provide; and information about how you heard about us. We also collect standard website analytics data (page views, device type, approximate location) through cookies and similar technologies.
We use your personal data to: respond to your enquiry and provide a quote; book and deliver your requested service; send a follow-up after your service; process payment; and improve our services. We do not use your data for automated decision-making or profiling. We do not sell your data to third parties.
We share your data with: Jobber (our job management platform, for managing bookings and client records); Zapier (our automation platform, for processing quote requests); Netlify (our website host, who may process form data in transit); and payment processors where applicable. All third-party processors are required to handle your data in accordance with UK GDPR. We may also disclose your data if required by law.
We retain your personal data for as long as is necessary for the purposes described above. Booking and invoice records are kept for 7 years for tax purposes. You may request deletion of your data at any time (subject to our legal obligations to retain certain records).
Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (where no legal obligation to retain it exists); object to processing; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at enquiries@pineworks.co.uk.
Our website uses cookies. For full details, please see our Cookie Policy.
We may update this policy from time to time. The current version will always be published on this page with the date it was last updated.
For any privacy-related queries, contact us at enquiries@pineworks.co.uk.